South Sudan: Motor vehicle Workshop Manager

Organization: Danish Refugee Council
Country: South Sudan
Closing date: 22 Sep 2017

We are looking for highly qualified, self-motivated Motor Vehicle Workshop Manager able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.

​**Who are we?**

​The Danish Refugee Council (DRC), founded in 1956 in Denmark, has been operational in South Sudan (formerly Southern Sudan of the greater Sudan) since 2005. Following the post -independence civil war of 2013, DRC reviewed its programming in the country to focus on the 2 states regarded as the epicenter of the civil war – the greater Unity state and the greater Upper Nile, while expanding its in-house capacity to respond to protection and general emergency needs in other states through the Mobile Response Unit.

​During 2017, DRC is targeting nearly 300,000 refugees and IDPs in at least 6 locations in the 2 states. About 52% of the population is women and over 60% of the population is below 18 years. Maban is the largest program intervention for DRC in South Sudan. The refugee and IDP populations are assisted through funding from UNHCR (DRC is the lead partner of UNHCR in South Sudan), Danida, ECHO and OFDA among others. DRC programming strategy is three-pronged; responding to emergencies; seeking solutions to forced displacement and addressing root causes of displacement. DRC program interventions in South Sudan are realized through 5 key sectors, namely; Protection, Shelter &NFI; Food Security and Livelihoods, Camp Management and Demining activities. All sectors mainstream a Protection of Human Rights framework.

​**Overall purpose of the position**

​The Workshop Manager is in charge of the Central Motor Vehicle Workshop in Maban operated by DRC and funded by UNHCR. The workshop was established over 5 years ago and has expanded progressively to a handling capacity of 53 light vehicles. However, it is currently over-stretched, servicing over 130 vehicles and plant units for 12 international agencies in Upper Nile including UNHCR and DRC. It is staffed with a dozen staff- national and international. Fitted with fairly modern and sophisticated equipment, the workshop handles light vehicles, buses, trucks, motorbikes and generators. Complete automotive processes are carried out at the workshop including general electro-mechanical service and repairs; engine tuning, repairs and overhaul; fuel and hydraulic transmission systems repairs; electrical wiring; body panel beating, body building and spray; welding and cutting; wheel and tire works, etc. The Workshop also operates a fueling station for the entire Humanitarian agency fleet in Maban.

​The Workshop Manager’s core functions: Continuous development and modernization of workshop processes; strategic expansion of the workshop to meet ever growing fleet needs; top level oversight of the workshop floor and fueling station operations; management of workshop procurement planning and warehousing processes; management of workshop database and preparation of reports; proposal development, budgeting and budget expenditure; team management and capacity building.

​Key objectives for the Workshop Manager in 2017/2018 include the introduction and integration of a refugee and host community youth mechanical apprentice training program; to overhaul and operationalize the workshop database management system, to implement optimal vehicle performance – versus- low maintenance cost mechanisms, and to devise and implement an effective system for economical and environmentally safe disposal of scrap, junk and dead stock.


To achieve the objectives of the position, the Workshop Manager will perform the following key functions and tasks:

Management of Workshop Floor and Fueling Station Operations**

  • Maintain and continuously update workflow process guidelines and procedures for the workshop and fueling station.
  • Approve service & repair job card requests and orders, as well as final vehicle inspection and release reports, ensuring a quick turn around on orders.
  • Approve requests for spare parts, accessories and fuels.
  • Ensure that the work environment is neat, safe, organized and clean at all times and that all mechanics and authorized persons adhere to safety and protection guidelines.
  • Ensure timely insurance covers and renewals for the workshop including critical equipment and installations
  • Conduct vehicle and plant fuel consumption and calibration tests, as well as systems performance analysis as per set manufacturer and mechanical operational guidelines, determining serviceability levels and recommending overhaul or stripping and disposal of uneconomical vehicles and plant.
  • Ensure that all workshop equipment and installations are well maintained and optimally functional.
  • Review daily workshop and fueling station consumption and job production reports.

​**Stock Management and Procurement**

  • ​Operate the Workshop Database system for agency online orders, vehicle service tracking and stock level analysis, ensuring timely renewals of relevant licenses and subscriptions.
  • Ensure an efficient and risk- averse stock receipts, requisition, issues and monitoring system. Ensure quality checks, controls and validation of parts and fuels deliveries before they are receipted.
  • Maintain an updated motor vehicle and plant spare parts and fuels stock record, and ensure that parts and fuels are stored safely, neatly and in an orderly manner.
  • Prepare annual procurement plan for the workshop and submit procurement requests to the procurement unit, making timely follow up on deliveries. Track Juba and Maban procurement trackers and provide necessary feedback.
  • Maintain and update inventory of all workshop equipment, installations and assets in general.
  • Oversee monthly and annual stock taking of workshop stock.
  • Maintain a database of all part codes and associated barcodes, as well as parts manuals and brochures, constantly verifying any unravelling changes and re-configurations with manufactures and dealers.
  • Maintain a list of fast and slow moving parts as well as dead stock and maintain mechanisms for timely replenishment (in the case of fast moving stock) or economical disposal (in the case of dead stock).
  • Continuously review scrap, junk and dead stock caseloads and initiate safe and economical disposal.

​Project Management and Development

  • ​Continuously assess and review workshop processes and recommend measures to strengthen and modernize processes and workflow procedures. Ensure strategic and progressive expansion of the workshop to meet ever growing fleet needs
  • Conduct research on new and emerging automotive systems as well as workshop operations and maintenance processes and infuse these into the workshop procedures to enhance quality and cost effectiveness.
  • Hold regular consultations with UNHCR and other user agencies to receive feedback on workshop services.
  • Draft Workshop related funding concepts and proposals complete with budgeting.
  • Initiate and track Workshop budget expenditure in line with donor contractual agreements and DRC guidelines
  • Prepare monthly forecasts for the workshop and track budget expenditures to ensure timely utilization of funds vis-à-vis work plans, and implementation schedules and adjust budget forecasts when needed.
  • Prepare weekly, monthly, quarterly or status donor reports and updates as per donor contractual requirements and guidelines.
  • Participate in program quarterly review workshops and other program forums to enhance synergy within program and also logistics and procurement department.

Team Management and Human Resource capacity building

  • ​Overall responsibility for managing the Motor Vehicle department staff including ensuring positive and collaborative working relationships in line with DRC's Code of Conduct.
  • Initiate and take the lead in the recruitment of the unit staff in coordination with the Area Manager and HR department.
  • Conduct Performance planning and appraisal for staff, identifying areas for capacity building and training as well as nationalization. Coach and mentor staff-both professionally and competencies. Contribute actively to the evolution of the country office nationalization strategy and policies.
  • Continuously review staff deployment and perform functional reviews to gauge workload levels and make necessary recommendations on adjusting the staff organigram and Job descriptions.
  • Ensure staff is well versed and adhere to DRC’s Code of Conduct with emphasis on accountability, respectful dialogue with the IDPs, and prevention of sexual exploitation and abuse.
  • Ensure that staff are familiar with and adhere to workshop safety and protective guidelines, and that they have necessary and valid risk insurance covers at al times
  • Prepare, Review and administer regular practical training coursework in defensive driving and basic vehicle care and maintenance techniques to DRC and sister agency drivers.
  • Contribute towards DRC and UNHCR objective of local resource capacity building, peaceful coexistence and youth economic empowerment by Introducing and managing an apprentice scheme for training refugee and host community youth in basic mechanics and driving, in collaboration with the DRC Vocational Training Unit.

​**Experience and technical competencies**

​**Mandatory requirements**

  • Graduate of Mechanical or Automotive Engineering – Minimum Bsc level.
  • Minimum of 5 years’ experience managing a large motor vehicle and plant (minimum vehicle fleet of 30) workshop – preferably humanitarian or largescale private sector.
  • Licensed Mechanic certification or equivalent, with a full range of licenses to operate and maintain equipment; professional technical qualifications in the vehicle and equipment domain.
  • Practical skills in operation, tuning and configuration of computerized vehicle and plant components & systems.
  • Driving skills and valid driving license without endorsements -international
  • Demonstrated successful leadership experience managing a multi-disciplinary team and cross-cultural dynamics..
  • Proven experience of staff capacity building and training, including preparation of course materials and facilitation and roll out of a training plan;
  • Demonstrated Knowledge and skills in project proposal development, budget expenditure and tracking, donor reporting.
  • Excellent computer and IT skills (database, MS Office, Internet Access) and strong English communication and writing skills

​**Desirable requirements**

  • ​Experience of managing programs in a complex, stressful, and rapidly changing security context;
  • Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes;
  • Willingness to abide by DRC vision, mission, core values and Code of Conduct;
  • Familiarity with evolving trends and latest technologies in motor vehicle industry.
  • Consistently approaches work with energy and a positive, constructive attitude;
  • A keen understanding of political complexities in the South Sudan context;
  • Self-motivated and able to work with a minimum of guidance and supervision;
  • An exciting team player who can fit in a large team of international staff living in a confined environment
  • Knowledge of basic spoken Arabic is an added advantage
  • Education: (include certificates, licenses etc.)
  • University graduate in mechanical or Automotive engineering or equivalent


​English –Good-oral and written

Arabic – basic spoken is desirable

​**Key stakeholder**s:

​Area Manager, Mechanics and Workshop colleagues, FSL VTC unit , Project Managers in Maban, Partner NGOs, UNHCR and UN Agencies, Vehicle drivers, Juba support teams (Procurement, Finance and Logistics), Local Government.

We offer

​DRC will offer the successful applicant 12 months contract, renewable dependent on both funding and performance. You must be available to start work as soon as possible.

​Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. This position will be placed at level A14 according to DRC terms and conditions for expatriate staff.

How to apply:

Application process

​Interested? Then apply for this position by clicking on the apply button.

​All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

​Applications will close on 22nd September, 2017.

​If you have questions or are facing problems with the online application process, please contact

United Arab Emirates: Recruitment Manager

Organization: International NGO Safety Organisation
Country: United Arab Emirates
Closing date: 10 Dec 2016

Founded in 2011, the International NGO Safety Organisation has grown from innovative start-up to become a globally recognised charity and a highly valued component in the humanitarian safety coordination system. Today the organisation provides daily support to more than 800 NGOs in eleven of the world’s most insecure countries and has earned a strong reputation for performance, principles & professionalism.

As we continue to grow in organisational size and complexity, we are now seeking a qualified and experienced individual to join our HR Department as a Recruitment Manager.

The Recruitment Manager will join our Operational Support Office team in Dubai and be responsible for selecting and on-boarding top talent for mid to senior level international positions within the organisation, as well as providing guidance and back-up support to Country Offices in selection and on-boarding of national staff as need may arise.

The Recruitment Manager will initiate and implement recruitment strategies to increase our talent pool and pipelines in the 11 countries we operate in.He/she will provide input to ensure that we have relevant skills at all levels and to attract and retain talented candidates while responding to the changing needs of the organisation.

S/he will implement industry best practices that ensure the timely selection of skilled staff and recruit in support of our organisational culture, while contributing to our position as an employer of choice.

This position will report to Director of Human Resources.


  • In coordination with the Director of Human Resources, oversee recruitment efforts for mid-senior level international positions and working closely with senior/executive leadership team as well as technical units at both HQ and the field.
  • Establish, develop and implement recruitment strategies to maintain a candidate pool and pipelines of former employees and pre-screened applicant in support of international recruitment within the organisation.
  • In collaboration with unit/departmental heads, assist in promoting INSO as an employer of choice by attending technical events and conferences, leveraging social media, job boards and career fairs as appropriate.
  • Partner with Director of Human Resources and Country Offices in workforce planning to determine future recruitment needs within the organisation
  • Provide technical assistance and advice to Country Office HR Leads on recruitment best practices
  • Work closely with Director of Human Resources to find creative solutions to day to day recruiting challenges and ensure timeliness and efficiency throughout the recruitment process.
  • Oversee development and implementation of standardised Recruitment Procedures at all levels (national and international)
  • Lead the development and updating of standardised Job Descriptions and TOR for all staff positions
  • Develop innovative sourcing solutions and strategies to identify, attract and retain the targeted employee profile
  • Execute full lifecycle talent acquisition activities for assigned positions including but not limited to:
  • Develop and post vacancy announcements
  • Respond to vacancy queries
  • Screen applications for required criteria and develop shortlists for interview
  • Conduct applicant screening interviews o Coordinate communications with candidates (application materials, written test, writing samples, etc.)
  • Conduct reference checks o Prepare Offers of Employment, Contracts, NDA, Emergency Contact Data and other intake documents o Prepare and maintain recruitment audit files
  • Track and identify cutting edge trends and best practices in global recruitment practices.
  • Coordinate with heads of unit/department on employee deployment, induction and training
  • Oversee exit/change management procedures to ensure positive transition for departing/transferring employees including re-deployments and exit interviews
  • Assist in the further improvement of recruitment regulations and procedures and identify gaps
  • Coordinate regular employee surveys to develop Key Indicators (satisfaction, performance, etc.)
  • Contribute recruitment data and news to the Employee Portal and HR newsletter to improve organisation-wide communications and visibility.
  • Establish and maintain a principled, transparent, communicative and creative recruitment atmosphere.
  • Provide back-up support to other country offices as deemed necessary and other related duties as assigned from time to time by the Director of Human Resources.


  • Fluency in ENGLISH and FRENCH (written and spoken)
  • Graduate level of education in a relevant field
  • Proven experience in recruiting senior level NGO positions and demonstrable understanding of the specifics of the sector.
  • Demonstrable understanding of current best practice in recruitment/talent acquisition strategies.
  • Strong project management and organisational skills.
  • Ability to work in a fast paced/changing, deadline-oriented environment.
  • Extensive experience of conducting phone, Skype or in person interviews with NGO job applicants
  • Demonstrable understanding of, and commitment to, humanitarian principles and ethics.
  • Mature, outgoing and pro-active personality with advanced people skills.
  • Creative and solutions oriented.
  • Ability to travel occasionally to any INSO field site (insecure locations).


  • Certified Internet Recruiter (CIR) certification
  • Experience with Applicant Tracking Systems and use of social media.
  • SHRM or equivalent accredited member
  • Any specialised qualification in HR/Recruitment/Talent Acquisition
  • Existing knowledge of INSO and its mission
  • Existing network of sourcing opportunities.

How to apply:

Interested candidates are requested to the send the following to:

Cover letter expressing your motivation, addressing the mandatory skills and competencies and highlighting any preferred skills/competencies. Up to date CV (maximum 5 pages) Please do not attach any other documents – such as copies of your passport or educational certificates – as these are not required and keep the overall size of your application under 3MB. Please use the words "Recruitment Manager" in the Subject Line of your email.

Please note that only short listed candidates will be contacted.