South Sudan: Quality management Manager

Organization: Danish Refugee Council
Country: South Sudan
Closing date: 17 Nov 2016

Who are we?

The Danish Refugee Council (DRC) and Danish Demining Group (DDG) is a humanitarian, non-governmental, non-profit organization founded in 1956 that works in more than 30 countries through-out the world, including South Sudan. DRC/DDG fulfills its mandate by providing direct assistance to conflict-affected populations, including refugees, internally displaced people and host communities. Under its mandate, the organization focuses on emergency humanitarian response, rehabilitation, post-conflict recovery and humanitarian mine-action.

​Danish Refugee Council (DRC) in conjunction with Danish Demining Group (DDG) has been operating in South Sudan since 2005 initially concentrating on providing safe and supportive conditions for refugees returning from neighboring countries after the Comprehensive Peace Agreement was signed.

​In 2012 – 2013, DRC opened its operations in Upper Nile and Unity States to respond to the large influx of refugees coming from Blue Nile State and South Kordofan (Sudan). In addition to the refugee response and since 2014, DRC has been then actively engaged in responding to the humanitarian needs of IDPs affected by the internal conflict through the provision of integrated approaches.

​With a total of 450 national staff, 50 expatriate staff and an annual budget of USD 20 million, we are currently implementing multi-sectorial interventions through the provision of humanitarian services focused on CCCM, Protection, SGBV, FSL, Shelter and Infrastructure to both internally displaced persons and refugees across 5 field sites (Ajuong Thok, Bentiu, Maban, Malakal and Melut).

​About the job

​Reporting to the Country Director, as an experienced Quality Management Manager, you will be responsible for ensuring that crisis-affected populations and donor requirements as well as expectations have been accurately identified and that the organisation is meeting or exceeding expectations. The QMM is a key senior management position in DRC South Sudan program, responsible for cross-cutting programmatic quality management, guide the Code of Conduct mechanism, support the operations in designing operational monitoring/compliance mechanism to improve systems and procedures, sound design of and overseeing monitoring and evaluation, periodic analysis of the BFUs, and ensuring that information collected is reflected upon, used to improve ongoing projects, and is incorporated into consistently high quality grant proposals and reports. You will implement and continually improve the Quality Management Systems to ensure compliance to national and international standards.

​Main Responsibilities/Key Tasks:

  • Work with Senior Management to determine and communicate a Quality Strategy in line with Organisational goals.
  • Manage the organisational Quality Management System in line with the Core Humanitarian Standard requirements ensuring compliance.
  • Leadership and responsibility for through-life quality of projects and services.
  • Continually review internal and external requirements to improve and develop the organisation.
  • Bringing together staff of different disciplines and driving the group to formulate and agree quality procedures.
  • Review of quality of delivered services to determine the need for effective corrective and preventive action.
  • Manage QMS internal and external Audit Programmes.
  • Act as the lead and coordinate on External third party Audits.
  • Supervising the programme on continual improvement.
  • Ensure alignment where appropriate with our HQ.
  • In addition, from time to time, you may be asked to undertake other tasks and responsibilities in order to achieve project or organisational objectives.

About You

​To be successful in this role, you must have:

  • Proven experience of quality management systems (ISO 9000, HAP 2010 Standard, Core Humanitarian Standard).
  • 3 years proven experience of large humanitarian projects and programmes.
  • Proven experience in auditing departments to meet the agreed standards.
  • Able to lead and manage staff.
  • Be IT literate in MS Office Word, Excel, etc.
  • Have excellent communication skills, both written and oral English.
  • Be confident influence across the organisation.
  • Be confident to deliver training or other key organisational messages.
  • Reliable, diligent and inspirational
  • Bachelor's Degree or equivalent experience

​We offer

​Contract of 12 months renewable dependent on both funding and performance

Duty Station: Juba.

​Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. This position will be placed at level A13.

​Application process

​Interested? Then apply for this position by clicking on the apply button.

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. CV only applications will not be considered.

​If you have questions or are facing problems with the online application process, please contact

​Applications close 17th November, 2016. Please note, according to the urgent to recruit for this position, applicants may be shortlisted and interviewed prior to the closing date.

​Need further information?

​For further information about the Danish Refugee Council, please consult our website

How to apply:

Click below link to apply:

South Sudan: Technical Field Manager Team Leader (Quality Assurance, Demining, EOD, BAC), South Sudan

Organization: Mines Advisory Group
Country: South Sudan
Closing date: 10 Jul 2016

The total salary package for this position is £65,376 – £72,396 GBP per annum* including basic salary, cost of living allowance and hardship allowance.

About MAG:

MAG saves lives and builds futures by working with others to reclaim land contaminated with the debris of conflict, to reduce the daily risk of death or injury for civilians, and to create safe and secure conditions for development. MAG shared the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines for our work to ban landmines. Our vision is a safe and secure future for men, women and children affected by armed violence and conflict.

About the South Sudan programme:

South Sudan is one of the youngest, poorest and least developed countries world-wide. The 2013 outbreak of hostilities has led to thousands of people being killed or wounded, and hundreds of thousands of people being displaced by the violence. MAG has been working in South Sudan since 2004, to clear landmines/unexploded ordnance and deliver mine risk education to at-risk populations.

About the role:

As a senior technical manager, you will be responsible for ensuring quality, safety and efficiency in our humanitarian and commercial mine clearance and EOD operations. You will hold a recognisable EOD qualification and have extensive experience of implementing efficient clearance operations in challenging environments. Working closely with and reporting to the Technical Operations Manager, you will be accountable for providing internal quality assurance of our operations, ensuring the highest quality of programming. You will also support the Technical operations manager in developing the programmes technical strategy, plans, proposals, budgets and technical training.

About you:

You will have excellent people and project management skills with the ability to coordinate, design, manage, improve and report on technical operations. Previous experience of working in a senior technical position within a similar organisation is essential. This is a demanding yet highly rewarding position that will be suited to a highly motivated, solution-focused and flexible manager. You will need previous experience of managing all phases of large scale technical operations.

How to apply:

For the further information on the role, the application form and details of how to apply, please visit, the MAG website at by the closing date of Sunday 10 July 2016.