South Sudan: Staff Coordinator

Organization: Polish Humanitarian Action – Polska Akcja Humanitarna
Country: South Sudan
Closing date: 28 Nov 2016

General information:

  • Organization: Polish Humanitarian Action (PAH)
  • Position: Staff Coordinator (1 position to be fulfilled)
  • Location: Juba
  • Contract details: 3 months Probationary Period with the possibility of the extension
  • Starting date: ASAP
  • Recruitment open to national/international staff

What PAH is about:

Polish Humanitarian Action (PAH) is a non-governmental organization employing people who want to make the world a better place. For over 20 years, we have been providing relief in big and small emergencies worldwide alongside with running missions in several countries in crisis. Our interventions of both humanitarian and development character have been carried out in 49 countries so far. We concentrate on ensuring sustainable and stable development of regions suffering consequences of war and/or natural disasters. We possess long-standing expertise in Water, Sanitation and Hygiene (WASH), but also implement projects in Food Security and Livelihoods (FSL), as well as Shelter. For more information, please refer to

PAH in South Sudan:

PAH has been working in South Sudan since 2006 as one of the first NGOs established in Jonglei State. We are a small team of committed individuals aiming at delivering tangible and sustainable change in the largest, most populous and most conflicted state of South Sudan. We are needs- and community based, hence aside drilling and repairing boreholes, developing accompanying O&M structures and innovative approaches to sanitation and hygiene promotion, we have also been developing our emergency response capacity. Our Emergency Response Team (ERT) mainly reacts to WASH and NFI needs of populations affected by conflicts and natural disasters, which have been on the increase for the past three years. Thanks to the expertise gathered over the years, we were also appointed to lead WASH Cluster in the state: we coordinate WASH emergency response with partners and hence make sure all vulnerable communities are served at the time of crisis.

Who PAH is looking for:

PAH in South Sudan is looking for a new Staff Coordinator. The person will hold the following responsibilities:

  • Delivery of day-to-day support for employees in all formal and sensitive matters,
  • Ensuring all staff-related activities are embedded in national law,
  • Ensuring internal Work Regulations are up-to-day and follow local legislation,
  • Advising Head of the Mission on challenging cases; giving suggestion for changes in existing procedures for the employees, supporting in making key HR decisions,
  • Ensuring well being of the employees, e.g. by enabling psychological support with different method of trauma healing,
  • Handling Payroll system for national and international staff,
  • Coordinating Personnel Performance Reviews,
  • Recruitment and selection of candidates,
  • Coordinating of onboarding activities for the new hires on Mission,
  • Handling termination cases,
  • Creating and implementing employee development plan and training plans; defining possible development paths and matching them to the needs of employees,
  • Preparing conceptual and strategic HR policy for the Mission, once required,
  • Preparing and updating employees’ documentation,
  • Cooperating with other departments and stakeholders; liaising with external fora engaged in activities in South Sudan,
  • Preparing reports according to given instruction,
  • Actively supporting audits.

What PAH requires:

  • Minimum 2-3 years of experience in related field,
  • Previous experience in an International NGO is desirable; ideally in insecure environments,
  • Good understanding of Employment Life Cycle,
  • Ability to work in a dynamic team and in a multicultural environments,
  • Understanding of the relevant laws and statutory requirements,
  • Excellent interpersonal, negotiation and oral communication skills, as well as problem solving skills with a pragmatic approach to your work,
  • Accuracy and attention to details,
  • Very good organization skills and flexibility,
  • Very good working knowledge of Word, Excel ​and Outlook (MS Office),
  • Very good knowledge of English language (spoken and written),
  • Ability and willing to work overtime and on weekends (when necessary).

What PAH offers:

  • A full time position for Probationary Period with the possibility of the extension,
  • Monthly salary calculated based on experience,
  • Welcoming, supportive and focused Organization’s culture,
  • A challenging, exciting and active job in an organization combining emergency and development work,
  • Covered insurance costs, both: life and medical,
  • For International Staff additionally:
    • Free cost of accommodation on PAH premises in Juba and in the field,
    • Hardship allowance of USD 750 per month,
    • Annual leave of 26 working days and days off in lieu of working weekends/holidays,
    • Flights home covered every 3 months up to approximately 1200 USD,
    • Covered insurance costs up to USD 4000 annually.

How to apply:

To apply, please submit your CV and Cover Letter as 1 document to the email address: no later than November 28th 2016. Only short-listed candidates will be notified. Please be informed that submitted application documents will not be returned.

South Sudan: Security Assessment, Planning and Staff Training in South Sudan

Organization: Comitato Collaborazione Medica
Country: South Sudan
Closing date: 28 May 2016

CCM (Comitato Collaborazione Medica) is an Italian NGO operating in Burundi, Ethiopia, Kenya, Somalia, South Sudan and Uganda, specialized in health-related projects’ implementation, either in humanitarian and development contexts.


Since the outbreak of violence on 15 December 2013, the conflict in South Sudan has devastated the lives of millions of people. Well over one million people have been forced to flee their homes, a number that continues to rise. Approximately 950,000 people are displaced within South Sudan, and a further 290,000 have fled to neighbouring countries. About 80,000 displaced people are living in “protection sites” in the United Nations Mission in South Sudan (UNMISS) bases, where there are serious health and security concerns. Many other internally displaced persons are sheltering in remote areas with little or no access to clean water, food or humanitarian assistance.

Obstructions to the movement and activities of humanitarian agencies and violence against humanitarian personnel and assets by the parties to the conflict have led to extreme difficulties in providing aid and assistance to displaced communities. The rains is to begin shortly and will soon render many roads impassable, cutting off civilian populations from life-saving help. The already dire humanitarian situation risks becoming a crisis.

CCM is operating in South Sudan since 1984 supporting the Health System Development and promoting health among local communities. CCM is currently working in 5 Counties, employing about 50 expatriates and 500 South Sudanese staff.

The above-mentioned political, financial and economic crises have further contributed to the increasing of crime episodes (both in Juba and in the rural areas) and CCM has indeed been the target of several attacks, with serious consequences for assets and employees.

Security threats can be a major obstacle to CCM achieving its goals and, if not dealt with properly, can result in major losses for the organization, including the death of staff. In many areas where CCM works, if security risks are not managed, CCM would not be able to implement programmes. Effective management of safety and security is crucial to CCMs objective of ensuring consistent support to Ministry of Health in achieving planned country program results for South Sudanese population.

In November 2015, CCM Board of Directors have approved the organisation of a Security Policy, which indicates the need of the elaboration of Country Security Plans, prioritizing countries that are considered at higher level of insecurity and the training of staff on security behaviours and Standard Operation Procedures.


2.1. General

2.1.1. Description of the assignment

The objective of the service is to assess current practices implemented by CCM regarding safety and security to support CCM in adopting effective security measures to reduce its vulnerability and to prevent and better manage insecurity events.

The assignment includes the following areas of work:

  • risk assessment on the general situation of the country and of the assets of CCM bases in Juba and county offices;
  • development of a Security Plan and definition of SOPs;
  • training of key staff.

2.1.2. Geographical area to be covered

CCM locations/bases/areas in South Sudan:

  • Tongping area, Juba;
  • Turalei in Twic County;
  • Tonj South County;
  • Tonj East, Marial Lou in Tonj North County (Warrap State);
  • Mingkaman in Awerial County;
  • and Adior in Yirol East County.

2.1.3. Target groups

All CCM staff, excluding health care workers under the supervision of CHDs.

A particular attention should be given to:

CCM staff in management positions

CCM staff dedicated to logistics

CCM drivers and guards

2.1.4 Reporting Line

The consultant will report to the CCM Country Representative for strategic coordination. He/she will work in close collaboration with the CCM Logistic Coordinator in Juba, as well as the CCM staff members of all county bases for inputs into the development of the Security Plan and SOPs.

2.2. Expected Results and Specific activities

The main expected results are:

  1. Review current CCM security policies and related documents.
  2. Development of the CCM Security Plan and SOPs to include documentation and sharing of information with staff members.
  3. Ensure full understanding for all CCM Staff Member (at all levels in Juba and County bases) of CCM policies and procedures with respect to Security Risk Management.

CCM is requiring the consultant to conduct the following activities:

  1. Risk Assessment

  2. Analysis of relevant documents on South Sudan situation

  3. Revision of CCM relevant documents (CCM Security Policy; Vision and Mission; Strategic Plan; Organigram and HR Policy)

  4. Interview of CCM key staff from distance or in person(CCM International Programs Coordinator; Desk Officer; Administrative Desk Officer; Country Representative; CCM Country logistician)

  5. Visit to all field bases and interviews with relevant staff

  6. Elaboration of a Risk Assessment document and suggested plan of action

  7. Development of Country Security Plan and SOPs:

  8. Preparation of draft documents

  9. Integration of comments and revision

  10. Presentation and validation with the country management team

  11. Training of staff:

  12. Preparation of training material

  13. Coordination with Country Management team for the organisation of training session with different staff

  14. Facilitation and conduction of training

  15. Report of the activities and recommendations for further steps.

2.3. Project management

2.3.1. Responsible body

The person responsible for managing the contract will be CCM Country Representative in South Sudan.

2.3.2. Facilities to be provided by the Contracting Authority and/or other parties

The Contracting authority will be responsible for the organisation of the consultant mission, once in South Sudan and will facilitate his/her entry in the country. CCM will organise internal flights and road transport, will take care of consultant accommodation and food for the days of field visit. CCM will also be in charge of the organisation of training session (caring for the venues and movement of staff), unless offered differently by the consultant. International flights and any another expense not mentioned in this article will not be at Contracting Authority’s charge or responsibility.


3.1. Location

The service would be on a consultancy basis and may require some activities to be conducted from distance. Visit to all field bases for risk assessment and training should be conducted in South Sudan.

3.2. Commencement date & Period of implementation of tasks

The intended commencement date is 1st of June 2016 and the period of implementation of the contract will be 3 months from this date.


4.1. Personnel

4.1.1. Key experts

The required profile to participate to the tender include the following:

  • Proved relevant and extensive experience with a focus on security risk management (risk assessment, development of security plan and measures, training of staff).

  • Relevant qualifications and training attendance on security risk management.

  • The consultant must have a clear understanding of NGOs security policies and procedures with at least 3 years of relevant and progressive security, risk, and crisis management experience, both national and international providing security-related services.

  • Minimum 5 years field experience in emergency countries is a requirement. Proven supervisory and leadership capabilities required.

  • Demonstrated ability to produce clear, succinct policy and communication material

  • Excellent written and oral communication skills in English required.

  • Very good communication and training skills.

  • Ability to work independently and respond to feedback in a timely and professional manner.

  • Excellent organizational skills, attention to detail, and ability to contribute to a team.

  • Previous knowledge of the South Sudanese context will be an asset.

Consultants can work individually or in a team.

4.2. Office accommodation

Office accommodation for each expert working on the contract will be provided by CCM.

4.3. Facilities to be provided by the Consultant

The Consultant shall ensure that experts are adequately supported and equipped. In particular it shall ensure that there is sufficient administrative, secretarial and interpreting provision to enable experts to concentrate on their primary responsibilities. It must also transfer funds as necessary to support its activities under the contract and to ensure that its employees are paid regularly and in a timely fashion.

The consultant is required to have his/her laptop, internet connection, training equipment and provide for his international travel to South Sudan.


5.1. Reporting requirements

The consultant will submit the following reports in English in one signed copy:

Draft final report of maximum 10 pages (main text, excluding annexes). This report shall be submitted no later than 2 weeks after the end of the period of implementation of tasks.

Final report with the same specifications as the draft final report, incorporating any comments received from the concerned parties on the draft report. The final report shall be provided by the latest 7 days after the reception of the comments on the draft final report. The report shall contain a sufficiently detailed description of the different options to permit an informed decision on further measures to improve CCM security in South Sudan. The detailed analyses, which underlie the mission's recommendations, the Security Plan, SOPs and training material will be presented in annexes to the main report. The final report must be provided along with the corresponding invoice.

5.2. Submission & approval of reports

The report referred to above must be submitted to the person indicated in point 2.3.1 who is responsible for approving the reports.


The Consultant is requested to provide the work plan set in order to meet the deadline described in points 3.2 and 5.

How to apply:

Consultants interested should submit a proposal, including budget time line, and resume by May 28th, 2016 to:

Please, specify in the email subject the following reference: JUBASS/2016/CNP01/bis